PcAnywhere 11.0 enhanced its file transfer feature as a remote access solution

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PcAnywhere 11.0 remote access application offers updated look, easier file transfer

The PcAnywhere 11.0, Remote Access Technology, which was initially released in 1986 as a connectivity tool, has emerged in recent years as a help desk support tool. The software provides help desk workers with remote access control functions, including the ability to take over a PC in the field and file transfer or patches, said David Scott, a senior product manager atSymantec in Cupertino, California. PcAnywhere 11.0 adds a feature that lets a user queue up file transfer even while an individual file is being transferred. Previously, users had to wait for a transfer to finish before manually queuing the next.

Symantec's PcAnywhere 11.0 is best thought of as an industrial-strength remote access tool. The product supports a rich array of authentication and security options, including the ability to create a serialized installation. With a feature called Command Queue, File transfer commands are saved in the new Command Queue, which lets you queue file transfers, DOS commands (copy, delete, execute, and so on) and Windows shut-down options (reboot, shut down, lock workstation, and log off). The file transfer support is more advanced than GoToMyPC's, offering additional tools such as Folder Synchronization and Folder Compare.

PcAnywhere 11.0`s new administration tools address help desk problems and server maintenance needs. Included are a command prompt, task manager, services manager, event log viewer, system control (reboot, shut down, lock, log off) applet, system file editor, installed application viewer, and Registry editor. These tools save time over a full remote access session because they execute locally yet directly affect the host machine with minimal data transfer.