Pc Anywhere 9.0 Reduces Remote Management and Remote Support Costs
Pc anywhere 9.0
is the leading remote control and file transfer system for mobile users and
the IT professionals who support them. Pc Anywhere 9.0 features easier central
administration, improved integration with industry-leading remote management
solutions, increased security, and enhanced Internet-based functionality. These
new features provide support staff and mobile users a secure and flexible solution
for reducing remote management and remote support costs.
"With
the Version of 9.0, pcAnywhere, Symantec once again delivers a ground-breaking
remote access and remote support solution," said Christopher Calisi, vice
president of Symantec's Remote Management Solutions Business Unit.
Whether you're an IT professional supporting a remote network, a help desk manager
or reseller supporting a remote customer (remote support) or troubleshooting
Y2K issues, or a mobile professional accessing your system remotely, pc Anywhere
9.0 offers the most comprehensive, reliable, and secure remote management solution
available.
Customization and Network Management Features Increase IT Professionals' Productivity
IT professionals are faced with supporting remote employees and remotely managing
servers and networks while trying to reduce costs. Pc Anywhere 9.0 provides
IT professionals an efficient, flexible tool for remote management and remote
support of both servers and end user computers located on either side of the
corporate firewall.
"Time is money on the railroad," said Brian Cook, software consultant for one the nation's largest railway systems. "Train delays multiply the cost factor dramatically, and that gets offset to the customer. Reducing train delays and keeping operating efficiency above the 90 percentile or higher is the goal. Using pc Anywhere 9.0 as a remote management and a remote support tool to keep software up-to-date on the railroad's dispatching systems, which improves overall operations, increases productivity as well as profit margins both for the customer and for the railroad itself."
Increased Internet Functionality Eases Remote Support Version 9.0 employs a new directory service feature to provide a fast and easy method for locating hosts over the Internet and intranet. The directory service feature supports LDAP-compatible directory servers. Pc Anywhere 9.0 now also supports access over Virtual Private Network (VPN) connections for secure access via the Internet. It also supports SNMP (Simple Network Management Protocol) messaging to facilitate centralized monitoring from within the most popular.